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ITIL® has been adopted globally by thousands of organisations, professionals and consultants to help them deliver improvements to IT services. ITIL helps you to realise improvements including cost reductions in service delivery, enhancements in processes, improved measurement and reporting as well as continually driving up the quality of IT Services. ITIL provides direct benefits to service providers, businesses and their customers. There are four levels of certification within the scheme: Foundation Intermediate Expert Master Successfully passing the Foundation exam is mandatory before you can progress to other courses and is worth 2 credits. ITIL is supported by a comprehensive qualifications scheme, accredited training organisations, and implementation and assessment tools. Improve your chances of future employment ITIL is increasingly becoming the sought after qualification on job descriptions A recent survey by Plexent (January 2012) showed that the average US salary for ITIL related jobs was over $108,000 per annum How to become ITIL Foundation certified? Step 1:Take the ITIL Foundation course – 17 easy to absorb lessons covering ITIL terminology, structure, concepts and processes which includes video tutorials, study guides and quizzes Study duration: 18 hours Step 2: Take the exam online via www.itiltrainingzone.com Please Note – The Foundation Exam is NOT included in the price of this course. The exam process is fully explained here. Disclaimer: “ITIL®” is a registered trademark of AXELOS Ltd

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