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Why Sales Skills? Sales are fundamental to all business. The ability to attract new customers, retain existing ones and increase revenue from them is what makes businesses work. What Skills? The skills and techniques taught in the “Sales Skills” course will help you become a better sales person by demonstrating how to build relationships with clients and customers. The 20 skills detailed are grouped into these 5 sections: Creating Rapport Effective Listening Logical Levels Diagrams Yes Sets Dealing with Resistance Each of the 20 techniques is fully explained with a unique video clip There is also a Quiz to test your understanding

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